Rethinking Government Services in the Wake of COVID-19

Rethinking Government Services in the Wake of COVID-19

Morning Consult (June 30, 2020) Numerous consequences have emerged in the weeks since the onset of the COVID-19 pandemic – loss of life, loss of jobs, loss of opportunity and loss of connection. Americans and citizens in countries around the world were forced to pivot in their daily life, facing considerable difficulty in accessing necessary and important tools and resources to survive and adapt. Governments and public sector institutions also struggled to adapt and were not well-positioned to operate in remote environments or to provide constituent services digitally.


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